Phuket Hotel Executives: A Dynamic Leader with a Global Hospitality Background
With over two decades of experience across luxury resorts and international hotel chains, Lance Crampton stands out as a hospitality leader who combines creative guest experiences with operational excellence. Now at the helm of Novotel Phuket Vintage Park Resort, he continues to shape Phuket’s hospitality scene with his innovative leadership style and genuine love for Thailand. This Phuket Hotel Executives news report highlights how his rich background and personal connection to the country make him a perfect fit for the island’s vibrant tourism market.
A seasoned hotelier blending global expertise with Thai hospitality charm at Novotel Phuket Vintage Park
Image Credit: Novotel Phuket Vintage Park
A Journey from the Rockies to the Tropics
Lance began his career in Canada, his homeland, as a Food and Beverage Manager with Marriott, where he developed a strong foundation in service and guest relations. His move to Asia in 2009 marked a turning point when he joined Six Senses as Guest Relations Manager for the brand’s properties in Thailand and the Maldives. There, he designed exclusive experiences for VIP guests, setting a standard for his personalized approach to hospitality.
Since 2012, Lance has been firmly rooted in Thailand’s resort landscape, serving as General Manager for several acclaimed properties in Koh Samui and leading a pre-opening project in Phuket. His impressive track record also includes managing Novotel Rayong Rim Pae Resort and Grand Mercure Khao Lak Bangsak, where he was recognized for elevating service standards and fostering local engagement.
A Love for Thailand and its Warm Culture
Growing up near the Rocky Mountains, Lance was once an avid skier, but life in Thailand has shifted his passions toward the ocean. He has traded snow for sand, enjoying paddleboarding and diving amid the country’s tropical beauty. His affinity for Thai culture and dedication to nurturing guest satisfaction continue to define his approach to leadership, blending professionalism with heartfelt authenticity.
As he leads Novotel Phuket Vintage Park Resort, Lance aims to further enhance the guest experience through creativity, sustainability, and a deep respect for local heritage—values that align with Accor’s global vision while celebrating Phuket’s charm. His commitment to excellence ensures that the resort remains a top choice for travelers seeking memorable stays in Thailand’s most famous island destination.
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